566bed Privacy Policy

1 Who We Are and How to Contact Us

566bed operates as an online casino and sports betting platform accessible at 566bed.pro. For all privacy-related enquiries, requests, or complaints, you may contact our dedicated support team at the following address:

Please include your registered username and a description of your request when contacting us. For account deletion or data export requests, identity verification may be required before we can action your request.

2 What Personal Data We Collect

566bed collects personal data in the following categories depending on the nature of your interaction with the platform:

2.1 Registration Data. When you create a 566bed account, we collect your chosen username, mobile phone number (used as a primary identifier for bKash, Nagad, and Rocket transactions), date of birth (to verify that you are at least 21 years of age), and any optional profile information you choose to provide.

2.2 Identity Verification Data. When required by our verification process, we may collect a copy of your National Identity Card (NID), passport, or other government-issued identification document, together with a selfie or live photograph for facial comparison purposes. This data is processed solely for the purpose of age verification and anti-money-laundering compliance.

2.3 Financial Data. We collect records of deposits and withdrawals, including the payment method used (bKash, Nagad, Rocket, or Upay), transaction amounts in BDT (৳), transaction timestamps, and transaction reference numbers. We do not store full payment instrument credentials; these are handled directly by the payment provider.

2.4 Usage and Technical Data. We automatically collect certain technical data when you access the platform, including your IP address, device type, operating system, browser type, session timestamps, pages visited, games played, bet amounts, and game outcomes. This data is used for fraud prevention, responsible gaming monitoring, and platform improvement.

2.5 Communications Data. When you contact our support team, we retain records of the communication, including email content, live chat transcripts, and any attachments. This data is used to resolve your query and to maintain a history of interactions for quality assurance.

2.6 Responsible Gaming Data. If you activate any responsible gaming tool — such as a deposit limit, cooling-off period, or self-exclusion — we record that election and the parameters you set. This data is treated with heightened sensitivity and is accessible only to authorised compliance personnel.

3 How We Use Your Personal Data

566bed processes your personal data for the following purposes, each grounded in a legitimate legal basis:

566bed will not use your personal data for any purpose other than those listed above without first obtaining your explicit consent or establishing a fresh legal basis for the new purpose.

4 Sharing Your Personal Data With Third Parties

566bed does not sell personal data. We may share your data with the following categories of third party in the circumstances described:

• Payment Processors (bKash, Nagad, Rocket, Upay): Transaction data is shared with the relevant payment provider solely for the purpose of processing your deposit or withdrawal. Each provider operates under its own privacy policy and data protection obligations.
• Identity Verification Providers: Where third-party KYC (Know Your Customer) technology is used to process identity documents, data is shared with that provider under a data processing agreement that restricts its use to verification purposes only.
• Game Providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and others): Limited technical data (e.g., session tokens, game round identifiers) is shared with game providers as necessary for game delivery and outcome recording. These providers do not receive your personal identification data.
• Fraud Prevention and Security Services: Anonymised or pseudonymised technical data may be shared with security service providers for the purpose of detecting and preventing fraudulent activity.
• Legal and Regulatory Authorities: 566bed will disclose personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by law, court order, or legitimate regulatory demand.

All third parties with whom 566bed shares personal data are required to process that data only for the stated purpose and to maintain appropriate security standards. 566bed does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without implementing appropriate safeguards.

5 Cookies and Tracking Technologies

566bed uses cookies and similar technologies on the platform to deliver a functional, secure, and personalised experience. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional Cookies: These remember your preferences such as language settings, responsible gaming tool configurations, and game display options. They are active for the duration of your session or a longer defined period.
• Analytics Cookies: Used to understand how Players navigate the platform so we can identify and fix usability issues and improve game discovery. Analytics data is aggregated and pseudonymised; it does not identify you individually.
• Fraud Prevention Cookies: Help us detect and block suspicious activity, including bot traffic and multiple-account creation attempts from the same device.

You may manage your cookie preferences through your browser settings. Please be aware that disabling strictly necessary cookies will affect your ability to log in and use the platform. 566bed does not use third-party advertising cookies or behavioural tracking pixels that share data with advertising networks.

6 Data Retention

6.1 Active Accounts. While your 566bed account remains active, we retain all personal data associated with it for the purpose of delivering our services, maintaining transaction records, and complying with our legal obligations.

6.2 Closed Accounts. Following account closure — whether initiated by you or by 566bed — we retain your personal data for a minimum period of five years. This retention period reflects our obligations under anti-money-laundering regulations and our need to maintain records for the resolution of any disputes that may arise after closure.

6.3 Identity Documents. Copies of identity documents submitted for verification are retained for the duration of your account plus five years following closure. Documents submitted by unsuccessful or rejected applicants are deleted within 90 days of the rejection decision.

6.4 Communications Records. Support correspondence is retained for three years from the date of the last message in a conversation thread, after which it is securely deleted unless it is relevant to an ongoing or threatened dispute.

6.5 Self-Exclusion Records. If you self-exclude from 566bed, we retain a record of your exclusion for a period of at least ten years to prevent re-registration during the exclusion period and to comply with responsible gaming obligations.

After the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.

7 Your Data Protection Rights

As a 566bed player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a clear description of your request.

• Right of Access: You may request a copy of the personal data 566bed holds about you, including the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. For account details such as your mobile number, corrections can also be made directly through account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to our legal retention obligations described in Clause 6.
• Right to Restrict Processing: In certain circumstances — such as where you contest the accuracy of data or object to processing based on legitimate interest — you may request that we restrict processing while the matter is under consideration.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object at any time to processing based on legitimate interest, including processing for analytics or platform improvement purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., promotional communications), you may withdraw consent at any time by contacting support or using the unsubscribe mechanism in any marketing communication. Withdrawal of consent does not affect the lawfulness of processing that took place prior to withdrawal.

8 Security Measures

566bed implements a layered security approach to protect your personal data against unauthorised access, loss, or destruction. Our technical and organisational measures include:

• SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using current SSL/TLS protocols.
• Access Controls: Internal access to personal data is restricted to authorised personnel on a need-to-know basis. Access rights are reviewed regularly and revoked promptly when no longer required.
• Pseudonymisation: Where technically feasible and operationally appropriate, personal data is pseudonymised — for example, in analytics datasets — so that individual identification requires additional information held separately.
• Security Audits: Our systems undergo regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: 566bed maintains an incident response procedure. In the event of a data breach that is likely to result in risk to affected individuals, we will notify relevant parties in accordance with applicable law and as promptly as circumstances allow.

While 566bed takes all reasonable steps to protect your personal data, no system is entirely immune to risk. We encourage all players to use a strong, unique password for their 566bed account and to log out after each session, particularly when using shared devices.

9 Children and Minors

566bed's services are strictly for adults aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Registration requires confirmation of date of birth and may be subject to identity verification. If 566bed becomes aware that personal data has been collected from a person under 21, that data will be promptly deleted and the associated account closed.

If you are a parent or guardian and believe that a minor under your care has registered on 566bed, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

10 Changes to This Privacy Policy

566bed reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will post an updated version of the policy on this page with a revised "Last Updated" date. For significant changes affecting your rights, we may also notify you via your registered mobile number or through an in-platform notice.

Your continued use of the 566bed platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not accept the revised policy, you should cease using the platform and contact us to arrange account closure.

11 Links to Third-Party Services

The 566bed platform integrates with third-party payment providers (bKash, Nagad, Rocket, Upay) and game providers. When you interact with these services — for example, completing a bKash payment — you are subject to that provider's own privacy policy and terms of service in addition to this policy. 566bed is not responsible for the data practices of third-party providers. We encourage you to review their policies before proceeding with any transaction.

12 Complaints

If you believe that 566bed has not handled your personal data in accordance with this Privacy Policy, you have the right to raise a complaint. We ask that you first contact our support team at [email protected] so that we have the opportunity to investigate and resolve the matter directly.

566bed treats all privacy complaints seriously. We will acknowledge your complaint within 48 hours and provide a written response within 30 calendar days. If you remain dissatisfied with our response, you may escalate the matter to the relevant data protection authority in your jurisdiction.